Volume 11 — January 02, 2014
TOOLS AND TECHNIQUES
The Tennessee Department of Health WORKshops on Use of Secondary Data for Community Health Assessment, 2012
This figure is a flowchart that shows the relationships among the 7 Baldrige criteria: 1) leadership, 2) strategic planning, 3) customer focus, 4) measurement, analysis, and knowledge management, 5) workforce focus, 6) operations focus, and 7) results. The 7 criteria are arranged under an umbrella, “Organizational Profile: Environment, Relationships, and Strategic Situation.”
Figure. Baldrige criteria (6).
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